Fulfillment
Shipping & Lifetime Chip Guarantee
Every keepsake is custom fabricated and hand-finished at our Bhilai, Chhattisgarh workshop.
Shipping & Delivery
Because our keepsakes are built to order, fulfillment is divided into two phases:
- Phase 1: 3D Printing & Encrypted Programming (3–5 Business Days)
Each token is 3D printed in PETG, embedded with a waterproof NTAG215 NFC chip, hand-filed, and encrypted with your audio and photo vault. - Phase 2: Air Express Transit (2–3 Business Days)
Dispatched via BlueDart Air Priority Express across major cities in India with live AWB tracking.
Lifetime NFC Chip Replacement Guarantee
If your keepsake arrives damaged or the NFC chip fails to scan on supported devices within 14 days of delivery, contact concierge@thetapco.in for an instant 100% free replacement.